Shipping Policy

Processing Time

Orders are typically processed within 1-3 business days. Each mug is printed on demand to ensure the highest quality. You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods

We ship to all 50 US states and select international destinations. Standard shipping within the United States typically takes 5-8 business days after processing. Expedited options may be available at checkout.

Tracking Your Order

A tracking number is provided with every order once it ships. You can use this number to follow your package from our production facility to your door.

International Shipping

International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. Delivery times for international orders vary by destination, typically 10-20 business days.

Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at support@pdesignhouse.com and we will resolve the issue promptly.